FAQ – Frequently Asked Questions

1. How can I personalize my order?

Each product page allows you to upload photos and/or add text. You can also send us your details on WhatsApp after placing the order.

2. How long does delivery take?

Most orders are delivered in 5–10 working days depending on your location. For express delivery, reach out on WhatsApp.

3. Do you offer Cash on Delivery (COD)?

Currently, we accept Prepaid payments only to ensure smooth processing and personalization.

4. Can I make bulk or corporate orders?

Yes! We offer bulk discounts and logo branding for businesses. Just contact us with your requirements.

5. I made a mistake while ordering. Can I change it?

Yes — but only if the order hasn’t gone into production. Please WhatsApp us within 1 hour of placing the order to make changes.

6. Will I see a preview before it's made?

On request, yes! If you’d like a design preview before production, just mention it in the notes or message us on WhatsApp.